If Your Insurer Can't Meet Its Obligations

If a company can't meet its obligations, the state guaranty association pays claims, subject to some limitations, and keeps some types of policies in force while the state Department of Insurance takes control of the company. In Illinois, the limit is $100,000 on cash values of life insurance policies and $300,000 on combined benefits from all policies. The Department of Insurance will take over management of the company to decide if it can be rehabilitated. If it cannot and must be liquidated, the Insurance Department may help to find other insurance companies to buy as many of the existing policies as possible so people don't lose their coverage or their rights to benefits.

To learn about an insurance company's financial strength before you buy from it, check with one of the insurer rating services. A.M. Best, Duff & Phelps, Moody's, Standard & Poor's, and Weiss all rate insurers. Each rating service uses letters to describe its evaluation of a company, but each service's scale is different from the others. Generally, however, experts recommend that you buy from companies that have earned a top financial rating from at least two rating services. That's an A++ from A.M. Best, AAA from Duff & Phelps and Standard & Poor's, Aaa from Moody's, and A+ from Weiss. Many public libraries have publications from one or more of the rating services, and insurance agents can provide ratings for the companies they represent. The state Department of Insurance may also be able to give you information about insurer rating services.